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Terms & Conditions

Terms and Conditions of Sale - Earlswood Garage

Welcome to Earlswood Garage! We're excited to have you here. Please take a moment to read our Terms and Conditions before making a purchase. By placing an order with us, you agree to these fun-filled terms:

1. Definitions

  • Business Days: Any day when the sun is shining on our garage (excluding weekends and public holidays).

  • Conditions: The fantastic terms and conditions you're reading right now. They might get even better over time!

  • Contract: The magical agreement between you and Earlswood Garage for the purchase of Goods or Services, bound by these Conditions.

  • Customer, you, your: The amazing individual who wants to buy something delightful from us.

  • Event Outside Our Control: When our mechanic's wrench transforms into a magic wand, creating unforeseen challenges like a rare unicorn sighting.

  • Goods: The shiny treasures and parts you wish to bring home from our garage.

  • Services: The extraordinary expertise and services we offer to your beloved vehicle.

2. The Contract

2.1. Placing an order with us is like sending us an enchanted message via our website. Make sure to double-check your order details, so we can create the perfect magic potion just for you.

2.2. When we've received your payment and waved our magic wand to dispatch the Goods or complete the Services, your Contract will officially come to life.

2.3. In the unlikely event that we run out of unicorn dust (or stock), we'll notify you right away to discuss other magical options. If we cancel your order, don't worry – we'll refund you in full.

2.4. For now, our magic works only within the United Kingdom. So, all orders and services are exclusive to our magical land.

3. Product Information

3.1. The Goods and Services on our website are like fairytale descriptions – they're as accurate as our mystical powers allow them to be.

3.2. Our images aim to dazzle you, but remember, magical colors might look different on different screens.

3.3. Sizes and weights are just fairy whispers, so use them as rough guides.

3.4. Our advice articles are like spells to guide you, but consult an automotive sorcerer if in doubt.

3.5. If a pesky goblin messes up the price or description, we'll fix it right away and let you know.

4. Price Information

4.1. Prices for Goods and Services can change like the tides, but the ones at the time of your order are the ones that count.

4.2. The price of Goods doesn't include delivery charges – they'll appear like a magical charm during checkout.

4.3. Some Services may require extra costs for additional work, but we'll never do anything without your permission.

4.4. The price already includes the magic VAT (where applicable) charged in our realm.

5. Payment Information

5.1. We accept magical payments through Paypal and major credit/debit cards from UK residents.

6. Delivery of Goods

6.1. To make sure our enchanted deliveries arrive on time, read our delivery details here (link).

6.2. Sometimes, we'll wave our wand and deliver in bits, but each part will be a magical adventure.

6.3. An Event Outside Our Control might delay the journey of your Goods, but we'll keep you updated.

6.4. If our carrier can't find your castle, they might try a neighbor or leave a magical note.

7. Cancellations, Refunds, and Returns

7.1. If you change your mind and don't need our enchanted gifts, you have 28 days to return them for a refund or exchange.

7.2. Certain magical items, like personalized spells or opened potions, can't be returned.

7.3. To return or cancel, let us know, and we'll sort it out like magic.

8. After-sales Service and Guarantees

8.1. For guaranteed happiness, check out our manufacturer's magic spells that come with the Goods.

8.2. Just remember, our warranty charms are non-transferable and only work for the original Customer.

9. Complaints and Queries

9.1. If you need any help or want to share your magical experience, contact our friendly wizards.

10. Safe Shopping Guarantee

10.1. Your online shopping experience with us is as safe as a unicorn in a magical forest. We've got the magic encryption to protect your personal information.

10.2. Even though our spells are potent, please understand the risks of online magic.

11. Comodo Authentic Site

Our Website is an authentic realm, protected by Comodo, to ensure your magical safety.

12. Liability

12.1. We'll use our magic responsibly, but we're not responsible for unforeseen events beyond our control.

12.2. Our Goods are meant for personal enchantment, not business purposes.

12.3. We take our magical responsibility seriously; if we've made a mistake, we'll make it right.

13. Events Outside Our Control

Sometimes, even our magic can't tame the wild forces of the universe.

14. Variation

Magic evolves, and so do our Conditions. The ones in effect during your order are the ones to follow.

15. Communications between us

We'll send magical messages through email or other channels.

16. Other Important Terms

16.1. Magic might be transferable, but these Conditions are only between us.

16.2. You can't pass your magic powers to someone else without our agreement.

16.3. These Terms are under the enchanting laws of England and Wales.

16.4. If we miss something, it doesn't mean we won't use our magic later.

Enjoy your magical journey with Earlswood Garage! Now go forth and conquer the road like the wizard you are!

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